A ticketing system made for the GDPR
Customer emails hold names, addresses and sometimes much more. Dazr Desk turns the mail to your shared inboxes into tickets and keeps them encrypted and stored in the EU, with a data processing agreement in every company plan.
Included in Dazr Pro and Enterprise. 14 days free, cancel any time.
What your data protection officer asks.
And the answers, in one place.
Tickets are stored encrypted on European infrastructure, by Dazr, an Italian company, under European law.
Yes. It is part of every company plan, and the trust centre names every provider we build on.
The people of a workspace, from your organisation in Dazr Identity. Leave the organisation and access ends at once.
No. There are no ads in Dazr Desk, and your data is never used for advertising.
No. They email your support address and get your replies as normal mail.
In Dazr Mail, on your company domain. The ticket and the mail conversation know about each other.
And a helpdesk your team likes.
Everything a small or growing support team needs.
First reply and solve targets per priority, in business hours, with an Overdue view.
Macros with the customer’s name filled in, and internal notes with mentions.
Created and solved, reply and resolution times, targets met and satisfaction.
Questions, answered.
Is Dazr Desk GDPR compliant?
Dazr Desk is built for it: tickets are encrypted and stored in the EU by an Italian company, and the data processing agreement is part of every company plan. How you handle the data in your tickets stays your responsibility as controller.
Which plan includes Dazr Desk?
Dazr Pro (€19 per person a month, 3 to 100 people) and Enterprise (€29 per person, from 10 people), excl. VAT.
Does it work with our own domain?
Yes. Your support address is a shared inbox in Dazr Mail, on your company domain.
Can we try it?
Yes. Dazr Pro starts with 14 days free, no card needed.
Support mail, in good hands.
Try Dazr Pro free for 14 days and turn your support address into a helpdesk.